PC
Installation/Patch FAQ
Sep. 3, 2024
1. What should I do if I experience frame drop/crashes/unable to enter the game after installing the patch on the PC platform?1) We have identified that a small number of players are experiencing frame drop after installing the patch. This may be related to the graphics card drivers not ......
Game Graphics FAQ
Aug. 20, 2024
The game crashes during shader compilation. How can I fix this?Some players have reported that certain 13th/14th generation Intel CPUs might have stability issues that could cause "Out of video memory" errors during shader compilation. Here are two methods you can try to resolve ......
Troubleshooting Occasional Crashes on Game Launch (PC)
Aug. 20, 2024
1. I am a PC user. What should I do if the game fails to run or crashes after launching?1.1 If you run the game on Steam or WeGame:Please try selecting the "Black Myth: Wukong (Compatibility Mode)" in the launch options to start the game.Note: Compatibility mode will force vertical sync ......
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